Shipping Information

Delivery Time
1-2 Days
Free Shipping
3-6 Days
Free Shipping
3-6 Days
1-2 Weeks

Secure Payment

We accept the following trusted payment methods:

Home Delivery

We ship all over the world. The shipping charge depends on your delivery country. Find your delivery region in the table above and see the shipping charges.

If your items are in stock your order is normally shipped from our warehouse within 1-2 business days form receiving your order. Please see below for estimated delivery times. The order will be delivered between 08.00 and 16.00. Unfortunately we cannot arrange a more specific interval for delivery.

If no one is home to sign for your parcel when GLS attempts to make the delivery, and no drop-off point has been arranged, the driver will usually return the parcel to a local depot after leaving a card with the parcel number and a contact telephone number.

Return Policy

You are entitled to cancel your order for any reason whatsoever within 14 days. This right expires 14 days after you or a person suggested by you takes physical possession of the item in question.

Please note that the customer has to pay for return delivery costs. If you have lost this slip you can download it here. Please note that the customer has to pay for return delivery costs.

The parcel must be trackable to provide documentation that it was sent. This means that it is not sufficient to simply post it using a postage stamp.

Return Address

Nordic Tales, Brammersgade 6, Top Floor, Mark: (Order Number), 8000 Aarhus Denmark.

Please return the item in its original state and in the original product packaging.

If this is not the case, you should expect a reduction in the refund amount due to the loss of value of the item.

We recommend that you also reuse the packaging of the original parcel. does not exchange items. If you wish to exchange an item, please return it, and we will refund the amount. You can then place a new order for the desired item

VAT, Customs and Import Duties

If your delivery country is outside the EU, and your country charges customs or import duties – these will be charged once the package reaches the delivery country. You will have to pay these charges. This also applies to the purchase of gifts or other purchases made on behalf of another recipient.

VAT Return​

All prices on products are listed including Danish VAT.

For orders delivered to a country outside of the EU, it is possible to deduct the Danish VAT. If you select a delivery country outside the EU, the Danish VAT (25%) will automatically be deducted from your order. Please note that local VAT + customs duties will apply when the package reaches the delivery country.

Company order within the EU: If you have a valid VAT number, we can reimburse the Danish VAT(25%). Please pay the full amount upon checkout, reply to the e-mail with the order confirmation, and send us your company VAT number. The amount for the VAT will be refunded to the credit card with which you paid.

Privacy Policy

Your privacy is very important to us. We respect your privacy and we will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party. Our privacy policy follows these principles:

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential and is treated in accordance with consumer and data protection legislation.

If you place an order with us, we request certain personal information. You must provide contact information (such as name, e-mail and delivery address) and financial information (such as credit card number, expiration date and the three digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use this information to contact you. Your telephone number is required for shipping purposes – in case UPS needs to contact you regarding the delivery.

We use third party web beacons (Google Analytics) from Google to help analyze where visitors go, and what they do while visiting our website.

We reserve the right to modify this privacy policy at any time so please review it frequently. If we make significant changes to this policy, we will notify you here and by a notice on the website in general.

Trademarks & Copyright

All product designs, product names and content included on this website are protected by international copyright and trademark laws. You are not permitted to use any product designs, product names or trademarks presented on this site without prior written consent from Nordic Tales ApS.

These terms and conditions are subject to the laws of Denmark and any dispute related to this website, its services or these terms and conditions shall be settled by the courts of Denmark.

Terms & Conditions

The General Terms and Conditions of Sale concern the offer and sale of products on the website, owned and maintained by Nordic Tales ApS, Guldsmedgade 28, 8000 Aarhus C, Denmark, CVR-no. 34490015

Any Questions?

Please contact customer service at